Find answers to common questions, get in touch with our team, or browse helpful resources.
Open the app and tap the + button. Scan a barcode, take a photo, or enter details manually. Your product will appear on your shelf with full ingredient analysis.
Go to Profile > Skin Profile and set your skin type, concerns, and sensitivities. This personalizes your AI recommendations and ingredient warnings.
Head to the Routines tab and create your morning and evening routines from products on your shelf. Start building daily streaks.
Tap the AI Derm tab and ask anything — "What should I use tonight?", "Is retinol safe with vitamin C?", or scan your skin for a personalized analysis.
Have a question or issue? Our support team typically responds within 24 hours.
support@skinventry.comHave an idea that would make Skinventry better? We'd love to hear it.
feedback@skinventry.comResponse times: We aim to respond to all support inquiries within 24 hours on business days. For urgent issues with your subscription, please include your Apple ID email and a description of the problem.